... is a key driver of the service industries. Or so we were told, back in B-School.
Here's some snaps of 'feedback' from the suggestions book at Cochin Airport. It's like a mens room wall out there!
Pic 1: A request for a swimming pool, in case of fire!
Pic 2: Feelings for a leading low cost carrier? How many times have you heard that?
Pic 3: Many requests, from V Channel to Stores inside Waiting rooms to prayers rooms segregated by community!
Pics thanks to the Long One and her many intrepid adventures.